Working with the client

The File Navigator

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Details:

No.

Description

1

When pressed shows account overview

2

Indicates ROOT or when pressed shows navigation history

3

When swiped to left, show actions for file or folder

4

Symbol means that file is being synched to device

From the file navigation menu you can navigate through your files and the files that are shared with you. Every file or directory has an s3 icon, if you touch this icon you can see the details of this file or directory.

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Details File/Folder info:

Label

Context

Description

Path

File/Folder

Path of file or folder

Size

File

File size

Creation date

File/Folder

The Date and Time when file was created

Modification date

File/Folder

The Data and Time when file was modified

Access level

File/Folder

Indicates which access you have to file or folder

Encrypted

File/Folder

Indicates if file is encrypted on the client

Versions

File

Shows history of previous files

You can easily navigate in and out directories using two top buttons. Depicted as one and two in previous image. When you go into a directory the text in the buttons will change indicating in which directory you are (2) and which directory you previously were (1).

The word “ROOT” indicates your main directory. It contains your files and folders but also files or folders which are shared with you.

You can swipe a file or directory to the left, subsequently you can do actions like share, download to device, open in third party applications, delete and rename files.

Example when the first folder is swiped to the left:

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Icons

Hint

An “Overlay icon” is an icon which is printed on top of another existing icon, for example a file or folder. In the above image you can see an overlay icon s6s on top of a folder.

Icon

Description

s1

Upload photos or create folder

s2

Menu, Select (multi) and settings

s3

Directory- or File info

s4

Folder Icon

s5

Folder or file is being synced

s7

Overlay icon, data is being shared with you

s6

Overlay icon, data is shared by you to another user

s8

Overlay icon, file or folder, in folder is shared

s9

Share button

s10

Download file on device locally

s11

Open file in a third party application

s12

Rename file or folder

s13

Delete file or folder

s18

Overlay icon, File or Folder is client side encrypted

Accounts

On the Storgrid client you can install more than one account. For example if you need to connect to two separate Storgrid servers. You can reach the account overview by pressing the “Account” button. From the main file navigation menu.

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Every account has a certain status which can be seen in above picture depicted by the aa1 icon.

Details status icons:

Icon

Description

aa1

Client is up to date

aa2

Client is synchronising

aa3

Server is not responding

aa4

An error has occurred

aa5

Client is disconnected

From the Account overview its possible to add, edit and delete accounts.

Add account

  • Press the s1 icon from the account overview

  • Complete the fields:

    • Description

    • Domain

    • Username

    • Password

  • If it’s not an official SSL certificate enable “Trust SSL certificate”

  • Press s15 to save account

Edit Account

  • Press the “Edit” text from the account overview

  • Press the account you would like to edit

  • Edit a server display will be shown

  • Make modifications

  • Press s15 to save modified account

Delete Account

You can delete an account in two ways.

Warning

If you delete an account you won’t be able to recover any non synced local files on your device.

First method:

  • Go to account overview

  • Slide relevant account to the left

  • Touch the delete button

  • Confirm deletion with tapping “Delete Account”

Second method:

  • Go to account overview

  • Tap on Edit

  • Tap the delete icon s16

  • Tap the delete button

  • Confirm deletion with tapping “Delete Account”

Note

At any time you can simply tap the back button to return to the navigator when in account overview.
s17

File/Folder Operations

Copy/Move/Delete

You can copy, move or delete one or multiple folders using “Select” from s2.

Copy/Move

The difference between Copy and Move is that when you copy a file (or directory), first a copy is made of source files, in the latter case the files will be moved.

Follow these steps to Copy or Move:

  • Choose “Select” from menu (s2)

  • Select files or directories

  • Touch “Copy” or “Move”

  • Select a destination

  • Touch “Copy” or “Move”

Delete

  • Choose “Select” from menu (s2)

  • Select files or directories

  • Touch the trashcan (s13)

  • Select “Delete” to confirm deletion

Hint

When you delete or change a file a copy of the previous file will be stored in Storgrid. So you can always restore the file. See Versioning for details.

Rename

You can only rename a file or folder one at a time. This can be achieved in two ways. Either by pressing the info button or swiping the file or folder to the left from the file navigator and by pressing the rename icon.

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Client Side Encryption

Note

This feature is only available when purchased, it’s not available by default.

One of the most important features is CSE (Client Side Encryption). When CSE is enabled on a file or folder it will encrypt those files when they’re synced to your iOS device locally. This way you can work safely with e.g. an office document in SmartOffice. The user doesn’t need to do anything. Encryption and decryption happens on the fly. When a file or folder is client side encrypted it is visible by viewing properties using s3 or by the following overlay icon s18.

CSE can only be disabled and enabled by the “Domain Manager” of the relevant domain. Please contact your Storgrid Domain Manager for more details. Setting up a PIN code is mandatory when CSE is enabled.

See Encryption for more details.

SmartOffice integration

Hint

SmartOffice integration is only applicable if the license has the SmartOffice feature.

With SmartOffice integration you have almost all the benefits you would normally have on your workstation. You can view and edit any Microsoft Office file. Additionally its possible to view PDFs, plain text files and images.

The following files are supported:

  • Microsoft Word Documents (doc docx)

  • Microsoft Excel Sheets (xls xlsx)

  • Microsoft PowerPoint files (ppt pptx)

  • Bit Map Image File (bmp)

  • JPEG (jpg)

  • PDF files (pdf)

  • PNG files (png)

  • Text files (txt, view only)

  • Richt Text Files (rtf)

  • Extensible Markup Language files (xml)

Some functionality has been adjusted. This is done with security in mind. If you open a e.g. word document in SmartOffice from the Storgrid iOS client and you use Client Side Encryption, the document will be decrypted by SmartOffice and re-encrypted when saved. This is to prevent data leakage. In some cases you can only view a document this is how SmartOffice handles these kind of documents or files.

Native file viewer

If the client doesn’t have the SmartOffice license, it’s also possible to view files using the native viewer, which is part of iOS.

The iOS native file viewer supports the following items:

  • iWork documents

  • Microsoft Office documents (Office ‘97 and newer)

  • Rich Text Format (RTF) documents

  • PDF files

  • Images

  • Text files whose uniform type identifier (UTI) conforms to the public.text type (see Uniform Type Identifiers Reference)

  • Comma-separated value (csv) files

Client Settings

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Setting

Description

Enable global sync

Enable or disable synchronisation for all accounts

WiFi only

Enable or disable synchronisation when connected using WiFi

External power only

Enable or disable synchronisation when connected to a power source

Show notifications

Enable or disable notifications

Sync every

Set synchronisation interval (5 or 20 minutes, 1 or 3 hour(s) or 1 day

File sorting

Sort files on name or modification time either ascending or descending

PIN lock

Here you can enable or disable PIN Code lock

Enable logging

Enables or disables logging to a file on the iOS device

Send log file to developers…

Email log files to Storgrid Support for analysis

Terms and conditions

Shows terms and conditions

About

Show Version number and copyright information

Synchronisation

On a mobile device not all files are synced locally as on a workstation. But its possible to sync a folder or file to your device, so that you can work off-line. It’s not possible to work off-line if the files are client side encrypted.

You can configure the synchronisation interval in the settings see “Sync every”. When notifications are enabled you will be notified every time the client is syncing. This can also be checked in the notification centre of your iOS device.

You can easily sync a file or folder to your device by pressing the info icon next to file or folder and sync_ icon.

You can see if a file or folder is synchronised by this icon:

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Sharing

Sharing is very easy with Storgrid. You can share a file or folder in two ways. From the file navigation view, you can either press the info icon and then touch the share button or you can swipe a file or directory to the left and select the share icon.

When you share a file with someone the recipient will receive an email of the Storgrid server that a file is shared with him or her.

Additionally it’s also possible to share multiple files/folders, but then it will sent a sharing notification for each file. To share multiple files simply press the menu icon and then touch “select”.

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Next you can select the necessary files and/or folders and press share:

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The sharing options will be the same for multiple files and single files. You can share files or directories with two kind of users:

  • Internal, are users which are registered on the Storgrid server

  • External, are users of which you only have an email and which are not registered with the Storgrid server yet

Sharing options:

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Setting

Description

Name

Name of Share

Starts

The date when sharing starts

Ends

The date when sharing ends

Add Internal

Share with registered internal users

Add External

Share with external users, based on emails

Invitation email message

A personal sharing message

Password

Secure share with a password

One time access

If enabled, only allow user to access share on time

Versioning

The Storgrid has an internal repository of all previous deleted and edited files. In other words you can easily revert, if you delete a file by accident.

Touch the s3 next to a file and then press on “Versions”:

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A list of versions will be shown of the file:

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Note

It could be that there are no versions displayed, in this case there are no versions (yet).

When you select a version the following screen will be displayed:

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No.

Description

1

Show version in SmartOffice or Native viewer

2

Revert to selected version

3

Delete File

Uninstall

Please refer to iOS user manual of Apple to remove the Storgrid application from your iOS device.