Working with the client

The Storgrid Icon


After installing the Windows client and the application is running, you will have a “Storgrid icon” in your taskbar. When clicking on the Storgrid icon you can see your up/download status and when you right-click the storgrid icon in the taskbar you go to preferences to configure your Storgrid client or to check for updates.



Select Preferences when right-clicking on the Storgrid icon. This will show the screen seen above.





Disconnect/Connect account


Edit account settings


Edit sync options folders


Title of account


Add new connection


Remove connection

Customise client





Enable or Disable logging


Enable or Disable notification pop-up


Enable or Disable Outlook addressbook


Change Language


Save current settings


When you click on the Storgrid Icon, a state will be shown.



Checking for updates

The client is checking if there are any updates


The account is disabled


An error is encountered. Check logs for details

In Progress

The client is synchronising data

Is not responding

The remote Storgrid server is not responding

Up to date

The synchronised data is up to date

If the client is synchronizing you will see the following pop up when you click on the Storgrid icon.





Total files that need to be uploaded


Total files that need to be downloaded


Total files that need to be deleted


Current filenames being processed


The size of the uploaded or downloaded file


Progress in percentage


Synchronisation with the server happens automatically when you put a file in the local sync folder (and vice versa). As long as the account is not disabled, the server is reachable and there are no errors.

Browsing the locally synced folder

The data of an account, by default, is locally synced to the following path:


For example:


To go to this folder you need to open the Explorer. From here you can navigate to the folder by using the url bar.

In the url bar type in the default path or the path that you created and press enter.

Sharing files

It’s possible to share one or multiple folders/files with an internal user or external user. The difference between internal and external is that an internal user has a registered account on the Storgrid server. In the external case you can sent an email to this user. When the external user wants to edit the relevant file, the external user will be asked to create an account. Viewing can be done without a registered user account.

How to share

Navigate to the file or folder you would like to share. Right click on file or folder and select “Share”.

Enter the following fields:

  • Share Name

  • Share Duration (start and end date)

  • Invite internal (you need to know the recipient username)

  • Invite external (enter external email address)

  • External password (protect this share content with a password)

  • You can select “One time access” (to allow access only once)

  • Invitation email message

When you add a recipient you can change the permissions from the Share with part. Or delete existing added recipients.

The following permissions are allowed:

  • Owner (give recipient the same access as the owner)

  • Download/Upload (Only allow recipient to Download and Upload)

  • Download (Recipient can only download)

  • View Only (Recipient can only view the file/folders)


If you invite people externally, the recipient will get an email of Storgrid with a download link.

If you want to remove sharing you can follow the same process.


You will be able to see if files or folders are shared when you look at the icons.

Auto Update

The clients supports auto updating. Every time when Storgrid releases a new version you will be notified that there is a new version. It’s possible to check for new updates manually by right-clicking on the storgrid icon.

Client Side Encryption

The “Domain Manager” can change the property “Use Client Encryption” for files and folders. This means that the files are encrypted on your mobile device or workstation. In the latter case the file has extension .sef. You can also view the properties of the file using right mouse click and select info on file. Encrypted will be set to yes.

Client encryption is mostly transparent. If you want to access the file you first need to decrypt it. This is a manual process. This will change in newer versions. You can decrypt a file by selecting the relevant file right mouse click and then decrypt. The client decrypts the file and creates the unencrypted file at the same location but the .sef extension will be removed.

So this will look like this:

Folder contains one file:
<Decrypt file process>

Folder contains two files:

You can now work with the file and the file will be automatically re-encryped after a grace time of 30 minutes. The old encrypted will be replaced with the new one and the “Test_file.txt” file will be removed.


Client side encryption is not licensed by default.

Version Management

If you update an existing synced file, the system will save your previous version. To see the current versions of a file browse to the relevant file, right mouse click and click on info. If there are version you will see them in this window. Subsequently you can restore, remove and/or download previous version.